Frequently Asked Questions 
How far back are the photos in Joe's sunrise library? How do I go about reserving a future date? How do I pick the photo I want? Is there an extra charge if I request a specific date? How quickly can I get my photo? Does Joe always take the photo from the same spot? If I order a photo and there is no sunrise that day, am I obligated to purchase something? Does Joe ever travel to another beach to take a photo, if requested? What if I don't like the photo you send me once I get it? What if my photo is damaged in transit? What type of paper is used for the photo prints? How are the pictures signed and dated? Are special frame options available? Does Joe take photos other than sunrises? Is there a brochure that you can mail to someone who doesn't have the Internet?
Q. How do I go about reserving a future date? A. There is no need to reserve a special date. Joe takes a sunrise photo every day. A. Joe takes a photo even if the conditions do not favor a clear sunrise. Some of the most dramatic photos are taken on days when a sunrise is not anticipated :-) Many people still choose a photo from a cloudy day, since waves and a gentle light upon the water still captures the essence of someone's special day. Gift givers and recipients often express their extreme pleasure with a photo, even a cloudy day, and especially for the birth of a child as: "After all, it is their first day on Earth. How special is that?" says one recent giver. To capture the moment on a cloudy day when the sunrise isn't visible, Joe coordinates the sunrise using GPS technology to approximate the time the sun comes up. Q. How do I pick the photo I want? A. Joe takes several photos each day. Simply inquire about the availability of additional photos taken on a particular day, and Joe can post a few others from that day under "Special Postings" on the Sunrise Today page. You can then view the photos and choose the one you'd like. Q. How far back are the photos in Joe's sunrise library? A. Joe has all of 2007 (except for 3 days in Oct), 2006 and 2005 (with the exception of 4 days in 2005), most of 2004, and an additional archive that goes back to January 1, 2002. Q. Is there an extra charge if I request a specific date? A. No, there isn't an extra charge for requesting a photo for a certain date. Q. How quickly can I get my photo? A. That depends. It is best to call or email your time sensitive request Q. Does Joe always take the photo from the same spot? A. This actually varies. When in Newburyport they are usually taken from the beach on Plum Island. When in CT there are several spots. Most popular is Harkness State Park in Waterford CT Q. If I order a photo and there is no sunrise that day, am I obligated to purchase something? A. Absolutely not. Q. Does Joe ever travel to another beach to take a photo, if requested? A. This used to be an option, but it no longer fits into the schedule with work and the cost of travel is somewhat prohibitive. Q. What if I don't like the photo you send me once I get it? A. Simply return it for a refund of the cost of the item and any sales tax. (Shipping charges cannot be refunded.) Q. What if my photo is damaged in transit? A. Simply return it and it will be replaced. Please call to make arrangements. Q. What type of paper is used for the photo prints? A. Joe uses Epson premium photo paper. As with all artwork, photos are best preserved under glass (UV rated plexi-glass is available at an extra charge) and away from direct sunlight and should be matted to prevent contact with the glass. He uses an Epson 4000 Pro printer but also has a Claria Hi-Defintion Epson ink jet photo printer. Q. How are the pictures signed and dated? A. Inscriptions are on the mat. Prints do not normally have an inscription. The standard format is, for example:
Q. Are special frame options available? A. Framing options have become an issue in CT due to increased prices. If possible your best, and least expensive, option is to purchase a matted print and buy a standard size frame to fit. 5 by 7 inch matted prints fit in any 8 by 10 inch frame and 8 by 10 inch prints fit in any 11 by 14 inch frame. Q. Does Joe take photos other than sunrises? A. Yes. There will soon be a 'non-sunrise' gallery on this web site. For a sampling now, see Services. Q. Is there a brochure that you can mail to someone who doesn't have the Internet? A. Yes, indeed. simply contact us to request one.
Joe Gerry |
